Chris Shaw, the Internet Director at Dodge City of McKinney, shares how CarNow’s powerful platform has helped enhance customer engagement strategies at their dealership. By leveraging CarNow’s wide range of solutions such as texting, real-time communication, and document uploads, Dodge City of McKinney has optimized operations and connected with customers on a more personal level. […]
As the automotive industry continues to grow and evolve, so does the way customers interact with car dealerships. Walking into the dealership to speak with a sales representative has become less necessary as more and more customers feel comfortable using online resources for their car research and shopping. All of this has made real-time customer […]
In today’s fast-paced world, consumers have evolved, and so has their approach to shopping. With the rise of online retail and digital technologies, customers now prefer to browse and shop on their own terms, in their own time.
Patrick Abad, the General Manager of Beaver Toyota in Cumming, Georgia, has been a long-time advocate of innovative technology in the automotive industry, and as a CarNow dealer partner, he has experienced firsthand the transformative power of a robust dealer retailing system.
CarNow’s Real-Time Retail platform is designed to enhance the customer experience on your dealership’s website, driving more qualified leads and higher conversions. With CarNow’s nurturing solutions, such as Conversational Calls-to-Actions (CTAs), you can show the exceptional care your dealership provides from the moment customers first visit your website.
In this edition of CarNow’s Dealer Voice series, Eric Hall, the internet director at Classic Chevrolet, discussed how CarNow continues to revolutionize the online customer service experience.