Account Manager — Mid Atlantic — Kentucky, West Virginia
The Account Manager plays a pivotal part in our growth strategy by engaging with franchise dealers, presenting and selling innovative chat and digital retailing solutions. The successful candidate will be responsible for not only achieving monthly retention goals but also driving upsell opportunities with existing dealerships.
Responsibilities:
- Develop and maintain strong relationships with franchise dealers within the assigned region
- Present and demonstrate CarNow’s chat and digital retailing solutions to current clients
- Assist with onboarding and delivery of impact with CarNow product suite
- Be a technical product expert to ensure expectations are met during the onboarding and activation process with dealers
- Achieve and exceed monthly retention goals by ensuring customer satisfaction and loyalty
- Meet monthly upsell quotas through effective communication and promotion of additional services
- Collaborate with internal teams to address customer needs and provide solutions
- Stay informed about industry trends and competitors to enhance sales strategies
- Utilize CRM tools to track and manage sales activities and pipeline
Requirements:
- 2+ years in automotive sales, with a focus on digital solutions
- High School Diploma or equivalent required
- Strong understanding of chat and digital retailing technologies
- Excellent communication and presentation skills
- Ability to work independently and collaboratively within a team
- Results-oriented with a focus on meeting and exceeding sales targets
- Willingness to travel within the assigned region
- Familiarity with CRM tools for effective sales management
Benefits:
- Competitive salary driven by industry experience, sales experience, and prior success
- Performance based variable compensation
- Industry leading health benefits
- 401K available
- Stock options
Please note that due to the extremely high volume of responses, we will only respond to those candidates whose backgrounds and experience most closely match our needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
CarNow is an equal opportunity employer