With CarNow’s Facebook Marketplace integration, your customer is never left without an answer.
Now, your customers can shop your used inventory and ask questions on the spot with the new Facebook Marketplace integration.
We have highly trained agents in place 24/7 to answer any and all chats, allowing you to be there for customers during the decision making process
Automotive is one of the most popular categories on Facebook Marketplace and it allows customers to browse available inventory and directly message sellers. You can now reach these potential buyers by showing your inventory in the Marketplace.
When a customer finds their next car, a simple call to action allows them to request more information, or schedule a test drive, all right from Messenger.
CarNow inspires consumer confidence, translating into more appointments and more cars selling.
With CarNow, your consumer is always connected. Whether it be via Facebook or your website on desktop or mobile.
Integrating Facebook Messenger with CarNow
This integration allows you to publish inventory on Facebook, When a consumer is interested, they can message from the marketplace and these conversations will come into CarNow.
Step 1 Enable Facebook Messenger through CarNow
Your Facebook admin will need to follow these instructions. Please let us know if your Facebook admin does not currently have a CarNow account.
Step 2 Sign up for the Marketplace integration on Facebook
Go to Facebook Marketplace Dealership Listings and fill out the application.
Step 3 Decide who you are going to have send inventory to Facebook
There are 5 approved providers for this right now and they are Social Dealer, CDK, Auction123, Cars.com, and Edmunds.
If you already have a partnership with one of these providers, reach out to them about getting this set up. If the cost is high to set up or you do not currently use any of these services, we recommend Auction 123 as they offer a very low price, can pull from just about any provider, and distribute on Facebook and other marketplaces.